Welcome to Brighter Days. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or use our services. It also outlines your rights under the Data Protection (Jersey) Law 2018 and the General Data Protection Regulation (GDPR).

Who We Are

Brighter Days Limited provides counselling services for children and adults. Our contact details are:

Address: Suite 19, Bourne House, Francis Street, St Helier, Jersey.

Email: talk@brighterdays.je

Data We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, and postal address.

Health Information: Relevant details about your mental health and well-being, which are necessary for providing our counselling services.

Technical Data: IP address, browser type, and usage information when you visit our website.

Communication Data: Records of your communication with us, including emails and phone calls.

How We Use Your Data

We use your data for the following purposes:

To Provide Services: To deliver our counselling services to you.

To Communicate: To respond to your inquiries, schedule appointments, and provide updates.

To Improve Services: To analyze and enhance our services and website.

Legal Obligations: To comply with legal and regulatory requirements.

Data Sharing

We do not sell, trade, or otherwise transfer your personal data to outside parties, except as follows:

Service Providers: Third-party providers who assist us in operating our website and conducting our business, who are bound by confidentiality agreements.

Legal Requirements: When required by law to disclose your data.

Data Security

We implement a variety of security measures to maintain the safety of your personal data. These include secure servers, data encryption, and access controls. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under the Data Protection (Jersey) Law 2018 and GDPR, you have the following rights regarding your personal data:

Right to Access: Request access to your personal data and obtain a copy of it.

Right to Rectification: Request correction of any inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data under certain circumstances.

Right to Restrict Processing: Request restriction of processing your personal data in specific situations.

Right to Data Portability: Request transfer of your personal data to another data controller.

Right to Object: Object to the processing of your personal data where we rely on legitimate interests.

To exercise any of these rights, please contact us at talk@brighterdays.je

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Email: talk@brighterdays.je

Address: Suite 19, Bourne House, Francis Street, St Helier JE2 4QB.